What kind of claims can I submit for buyer protection?

Unauthorized transactions, items not received, and items significantly not as described

You can submit your claims for:

• Item not received
• Significantly not as described

Tazapay’s buyer protection does not apply to:

• Custom-made goods that are significantly not as described
• Used goods
• Items that violate our policies
• Disputes filed more than 180 days after the purchase for item not received and significantly not as described claims
• Unauthorised transaction claims reported more than 60 days after the transaction date