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Tazapay Knowledge Base
Products
Payments
Products
Dashboard
Escrow
Payment Links
APIs
Shopify
WooCommerce
KYB/KYC
Fees & Charges
Platform Fees
FX Rates
Security
Licenses
Accounts
Team
Documents
Documentary Proof
FIRA
Amendments & Disputes
Refunds
Disputes
Buyer Protection
Seller Protection
Products
Covering topics regarding our payment links, payment APIs, escrow, plugins, and more
Can I use both direct payment & escrow payment for my online checkout?
Dashboard
What filters can I use on the Tazapay Dashboard?
What do the stats on the Key Performance Indicator mean?
How do I export CSVs for payment reconciliation (Seller's Advice etc.)?
How do I use the search, sort & filter function on Tazapay's dashboard?
How do I delete an escrow or payment link?
What do the columns in the exported CSV file mean?
How to Reconcile Payouts from the Settlements tab?
What do the "Payment Method" categories mean in the dashboard?
What additional columns can I show/hide in the Tazapay dashboard?
What are the transaction statuses on Tazapay's dashboard?
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Escrow
How do I create an escrow on Tazapay?
How do I pay/fund a Tazapay escrow?
What is an escrow service?
What are the benefits of using Tazapay's escrow services?
Who can use Tazapay's escrow services?
Who controls the release of funds?
What is covered under the escrow agreement created on Tazapay?
How can I make changes to an escrow agreement?
How long does it take to complete an escrow agreement?
Can I split an escrow payment to multiple parties?
When is the money released to the seller?
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Payment Links
How do I create and send a payment link on Tazapay?
When does Tazapay's payment links expire?
What is the difference between Tazapay's payment links and escrow?
How do I change my logo and platform display name for Tazapay's checkout/payment links?
APIs
I received a certain card processing decline reason, what does it mean?
How to expire my API and Secret keys?
Where can I find Tazapay's API Docs?
How to set up Tazapay's JSON library on an API platform like Postman?
Shopify
How do I install Tazapay's Shopify plugin?
Why is there 2% charge on top of your 1.8% or 3.5%+$0.5 on Shopify?
WooCommerce
How do I request refunds on Tazapay's WooCommerce plugin?
How do I install Tazapay's WooCommerce plugin?