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Tazapay Knowledge Base
Products
Payments
Products
Dashboard
Escrow
Payment Links
APIs
Shopify
WooCommerce
KYB/KYC
Fees & Charges
Platform Fees
FX Rates
Security
Licenses
Accounts
Team
Documents
Documentary Proof
FIRA
Amendments & Disputes
Refunds
Disputes
Buyer Protection
Seller Protection
Reconciliation
Entities
Products
Covering topics regarding our payment links, payment APIs, escrow, plugins, and more
Can I use both direct payment & escrow payment for my online checkout?
Dashboard
How to get my API & Secret Keys?
What filters can I use on the Tazapay Dashboard?
How do I export CSVs for payment reconciliation (Seller's Advice etc.)?
How to Delete or Expire an Escrow or Payment Link on Tazapay
What do the columns in the exported settlement CSV file mean?
How Do I Reconcile Settlements Sent to My Bank Account
What do the "Payment Method" categories mean in the dashboard?
What additional columns can I show/hide in the Tazapay dashboard?
What are the transaction statuses on Tazapay's dashboard?
How to Download a Settlement Report from the Tazapay Dashboard
How do I download my payout report?
See more
Escrow
How do I pay/fund a Tazapay escrow?
What is an escrow service?
What are the benefits of using Tazapay's escrow services?
Who can use Tazapay's escrow services?
Who controls the release of funds?
What is covered under the escrow agreement created on Tazapay?
How can I make changes to an escrow agreement?
How long does it take to complete an escrow agreement?
When is the money released to the seller?
See more
Payment Links
How do I create and send a payment link on Tazapay?
When does Tazapay's payment links expire?
What is the difference between Tazapay's payment links and escrow?
How do I change my logo and platform display name for Tazapay's checkout/payment links?
APIs
How to expire my Public Key and Secret Key?
I received a certain card processing decline reason, what does it mean?
Where can I find Tazapay's API Docs?
Where Can I Find My API Keys
Shopify
How do I install Tazapay's Shopify plugin?
Why is there 2% charge on top of your 1.8% or 3.5%+$0.5 on Shopify?
WooCommerce
How do I request refunds on Tazapay's WooCommerce plugin?
How do I install Tazapay's WooCommerce plugin?