How do I transition to the new Tazapay dashboard?

Transition to the new dashboard by accessing the new site, resetting your password, following the email instructions for password reset, and verifying your account details.

  1. Access the New Dashboard:

    • Go to dashboard.tazapay.com.
    • This is the gateway to our enhanced platform with improved features and functionality.
  2. Reset Your Password:

    • On the login page, click the "Forgot Password" option.
    • Enter the email address associated with your Tazapay account.
    • Click "Send Reset Link" to receive an email for resetting your password.
  3. Follow Email Instructions for Password Reset:

    • Open the email sent to your registered email address.
    • Follow the provided link to securely reset your password.
    • Choose a new password that is secure and memorable.
  4. Verify Your Account Details:

    • Once logged in, review your business and banking information.
    • Update any details as necessary to ensure all your information is current and accurate.

What happens if I don't transition by the deadline? 

If the transition to the new dashboard is not completed by the deadline, access to transaction processing on the old dashboard (app.tazapay.com) will be discontinued. Rest assured that you will still be able to access your payment history.

By now, you should have received reminders about this deadline either via email or from your account manager. It's essential to complete the transition to avoid any interruption in your ability to create new payment links and manage transactions. The new dashboard ensures continuous service and provides access to our enhanced features.

Who can I contact for assistance during the transition?

We understand that transitioning to a new system can have its challenges. Our dedicated support team is here to help you every step of the way. If you encounter any difficulties or have questions about the new dashboard, please reach out to us via acc-management@tazapay.com.