---
title: How do I complete my KYB/KYC?
description: Submit your KYB/KYC documents via our dashboard following these steps. Read more...
---

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1. [Tazapay Knowledge Base](https://support.tazapay.com/?hsLang=en)
2. [KYB/KYC](https://support.tazapay.com/kyb-kyc?hsLang=en)

# How do I complete my KYB/KYC?

## Submit your KYB/KYC documents via our dashboard following these steps

 

Completing your KYB/KYC is crucial  and mandatory before you can start receiving your payouts. Follow the steps below to complete your KYB/KYC:

1. #### Step 1: Start the Process
   
   Click the "Complete Now" button under the KYB verification banner on the dashboard.
   
   ![home page - KYB Start](https://support.tazapay.com/hs-fs/hubfs/home%20page%20-%20KYB%20Start.png?width=688&height=387&name=home%20page%20-%20KYB%20Start.png)
2. #### Step 2: Enter Contact Information
   
     - Choose your country calling code and fill in your contact number.
     - Click "Save and Next."  
       ![KYB step 1](https://support.tazapay.com/hs-fs/hubfs/KYB%20step%201.png?width=688&height=387&name=KYB%20step%201.png)
3. #### Step 3: Provide Business Details
   
   Fill in the following business details:
   
     - Registered business name
     - Business registration number
     - Business registration date
     - Type of entity
     - Business registration country
     - Operating address
     - Business description
     - Website URL
   
   For a smoother KYB process, it is advisable to also provide:
   
     - Business turnover (in USD)
     - Social media account links
   
   Click "Save & Next."  
   ![KYB Step 2 - Business Details](https://support.tazapay.com/hs-fs/hubfs/KYB%20Step%202%20-%20Business%20Details.png?width=688&height=387&name=KYB%20Step%202%20-%20Business%20Details.png)
4. #### Step 4: Submit Business Representatives Details
   
   Provide the KYB details for all individuals who are:
   
     - Key officers (directors or partners)
     - Beneficial owners (owning 25% or more of the business)
     - Account users (acting on behalf of the business)
   
   Click "Save & Next."  
   ![KYB Step 3 - Owners (1)](https://support.tazapay.com/hs-fs/hubfs/KYB%20Step%203%20-%20Owners%20(1).png?width=655&height=478&name=KYB%20Step%203%20-%20Owners%20(1).png)
5. #### Step 5: Fill in Bank Details
   
   Provide bank details in your local currency account and in USD for settling your funds.
   
    Click "Save & Next."  
   ![KYB Step 4 - Bank Details](https://support.tazapay.com/hs-fs/hubfs/KYB%20Step%204%20-%20Bank%20Details.png?width=688&height=384&name=KYB%20Step%204%20-%20Bank%20Details.png)
6. #### Step 6: Upload Supporting Documents
   
   You will be required to upload the following documents:
   
   a. **Business Documents:**
   
     - Business registration proof
     - Operating address proof
     - Business shareholding structure
    b. **Business Representatives Documents:** 
     - ID proof: Passport, driving license, or national ID
     - Address proof (last 3 months): Utility bills, bank statements, or lease agreement
    c. **Additional Documents (Recommended):** 
     - Bank Statements (last 3 months)
     - Previous card processing statements
     - Sample invoices for sales of goods & services
    Click "Submit."  
   ![KYB Step 5 - doc upload](https://support.tazapay.com/hs-fs/hubfs/KYB%20Step%205%20-%20doc%20upload.png?width=688&height=539&name=KYB%20Step%205%20-%20doc%20upload.png)
7. #### Step 7: Agree to Terms and Submit
   
   By submitting, confirm that:
   
     - You are authorized to act on behalf of the business.
     - All beneficial owners, directors, and partners have been declared, and their details provided.
     - All information and documents provided are true, complete, and accurate.
   
   Click "Submit."

#### KYB Decision

The KYB decision will be communicated within 3-5 business days via email.

 

 

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          "text": "<p>An escrow service is provided by a trusted third party that serves as an intermediary to hold the buyer’s funds until the seller fulfils their part of the deal. Once their obligations are fulfilled, the escrow service provider verifies that the seller has completed their requirements and the funds are released to the seller.</p>"
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        "@type": "Question",
        "name": "How do I create an escrow on Tazapay?",
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          <p><b>Step 2:</b> Fill in your details on the first section. The required fields include your role as the buyer or seller, type of transaction, country & currency info, and invoice amount.</p>
          <p><b>Step 3:</b> Fill in your counterparty's details on the second section. The required fields include the contact name & email.</p>
          <p><b>Step 4:</b> Add any other documents you want verified on Tazapay's platform</p>
          <p><b>Step 5:</b> Once all details are correct, you can click "Send to Buyer/Seller" and a link to the escrow will be generated</p>
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        "@type": "Question",
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          "text": "<p><b>Step 1:</b> Login to the <a href="https://app.tazapay.com">Tazapay Dashboard</a> and click "Create Payment Links". This can be found on the left navbar or the getting started page. </p>
          <p><b>Step 2:</b> Select your seller and buyer details. If you haven't added a buyer yet, you can do so under "Add buyer detail".</p>
          <p><b>Step 3:</b> Set the transaction currency and amount, add the description and any supporting documents for the transaction.</p>
          <p><b>Step 4:</b> You can now share the payment link to your buyer and start accepting payments.</p>
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        "@type": "Question",
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          "text": "<p>Before you're able to receive your payments, Tazapay will notify you to complete KYB/KYC through a banner on our dashboard. Clicking on it will lead you to a page where you can upload the necessary documents.</p>
          <p><b>1. Basic Info:</b> This is where you will fill out your personal details on the form. The required information would be the registered email, country of operations, and type of entity (individual, sole proprietor, company, partnership, limited partnership.)</p>
          <p><b>2. Representatives & Owners:</b> Should either of your representative and owners own more than 25% of the entity, you'll need to include their details here (eg: authorised representatives, directors, beneficial owners). If you're an individual or sole proprietor, you may indicate that you have more than 25% ownership of the entity and not have to add any further individuals.</p>
          <p><b>3. Business Details:</b> Add the details of your operating address for your business. If you're an individual, your home address will suffice. </p>
          <p><b>4. Documents:</b> This is where you will upload documentary proof of representative & owner IDs and proof of address.</p>
          <p>KYB/KYC will typically take 5-7 business days to complete should there be no further clarification/documentation needed. </p>
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          "text":"<p>As a financial services provider, we strive to protect both buyers and sellers. In order to ensure we are building a safe ecosystem and meet regulatory standards, we need to conduct know your customer (KYC) or know your business (KYB) check on the seller.</p>
          <p>Tazapay runs KYB processes in accordance with the global Anti Money Laundering (AML) and Combating the Financing of Terrorism (CFT) efforts. It has, thus, become Tazapay’s responsibility to fully understand the Ultimate Beneficial Ownership (UBO) of the companies that utilize our services.</p>
          <p>Please note that successful completion of KYB is a requirement for funds to be released on our platform. </p>
          <p>For more information on why KYB/KYC is required, read <a href="https://tazapay.com/blog/why-is-kyc-kyb-needed-by-payment-gateways/">our blog.</a></p>
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"<p><i>Before receiving your payouts, a banner should display saying that you haven't completed KYB/KYC.</i></p>
<p><b>1. Basic Info.</b> This is where you will fill out your personal details on the form. The required information would be the registered email, country of operations, and type of entity.</p>
<p><b>2. Representatives and Owners.</b> Should either of your representative and owners own more than 25 percent of the entity, you'll need to include their details here.</p>
<p><b>3. Business Details. </b> Add the details of your operating address for your business. If you're an individual, your home address will suffice. </p>
<p><b>4. Documents.</b> This is where you will upload documentary proof of representative & owner IDs and proof of address.</p>"
        }
      }]
}
```