Refunds are available only via selected payment options. Please refer to the table below for full information.
| Region | Country | Payment Method | Refund Availability |
| All | All | Cards | Supported |
| All | All | LBT | Unsupported |
| All | All | Wire | Unsupported |
| APAC | Singapore | PayNow QR | Supported |
| APAC | Thailand | PromptPay QR | Supported* (T&Cs apply) |
| APAC | Thailand | PromptPay QR B2B (for higher ASP txns) | Supported* (T&Cs apply) |
| APAC | Thailand | Mobile Banking | Supported |
| APAC | Thailand | WechatPay | Supported* (T&Cs apply) |
| APAC | Thailand | LinePay | Supported* (T&Cs apply) |
| APAC | Thailand | Shopeepay | Supported* (T&Cs apply) |
| APAC | Thailand | TrueMoney | Supported* (T&Cs apply) |
| APAC | Philippines | GrabPay | Supported |
| APAC | Philippines | Paymaya | Supported |
| APAC | Philippines | Shopeepay | Supported |
| APAC | Philippines | Online banking | Unsupported |
| APAC | Philippines | Bank Transfer (RCBC, Unionbank, BPI, Chinabank) | Unsupported |
| APAC | Philippines | QR | Unsupported |
| APAC | Vietnam | Online banking | Unsupported |
| APAC | Vietnam | Appota | Supported |
| APAC | Vietnam | Momo | Supported |
| APAC | Vietnam | Shopeepay | Supported |
| APAC | Vietnam | VNPT | Supported |
| APAC | Vietnam | Zalopay | Supported |
| APAC | Malaysia | FPX Corporate | Supported |
| APAC | Malaysia | FPX Ind | Supported |
| APAC | Indonesia | Doku | Supported |
| APAC | Indonesia | Shopeepay | Supported |
| APAC | Indonesia | OVO | Supported |
| APAC | Indonesia | QRIS | Supported |
| APAC | Indonesia | Bank Transfer (Mandiri, BSI, Doku, BRI, CIMB, Permata, BNI, Danamom) | Unsupported |
| APAC | Indonesia | Linkaja | Supported |
| APAC | Indonesia | Dana | Unsupported |
| APAC | China | Alipay online | Supported |
| APAC | Japan | Pay-easy (bank transfer) | Unsupported |
| APAC | Japan | Pay-easy (cash) | Unsupported |
| APAC | Australia | PayID | Supported |
| APAC | India | UPI (Gaming - Voucher Sellers) | Supported |
| APAC | India | UPI (Gaming - Game Credits) | Supported |
| APAC | India | UPI (Non-Gaming) | Supported |
| APAC | India | Net Banking | Supported |
| Europe | Austria | EPS | Supported |
| Europe | Belgium | Bancontact | Supported |
| Europe | Germany | GiroPay | Supported |
| Europe | Poland | Online Banking - Przelewy24 (P24) | Supported |
| Europe | Poland | BLIK | Supported |
| Europe | Italy | Mybank | Supported |
| Europe | Portugal | Multibanco | Unsupported |
| Europe | United Kingdom | Instant bank Transfer | Supported |
| Europe |
28 EU countries (Austria,Belgium, Bulgaria, Cyprus, Czech Republic, Germany,Denmark, Estonia,Spain,Finland,France,Greece,Hungary,Ireland,Italy,Lithuania,Luxembourg,Latvia,Malta,Netherlands,Poland,Portugal,Romania,Sweden,Slovakia) |
Instant bank Transfer | Supported |
| LATAM | Mexico | SPEI – Electronic Bank Transfer | Supported |
| LATAM | Brazil | PIX QR | Supported |
| LATAM | Colombia | PSE Bank Transfer | Unsupported |
| MEA | Uganda | Mobile money (MTN, Airtel) | Supported |
| MEA | Kenya | Mobile money (MPesa, Airtel, Equitel) | Supported |
| MEA | Kenya | Bank Transfer | Supported |
| MEA | Tanzania | Mobile money (Vodacom, Airtel, Tigo) | Supported |
| MEA | Nigeria | Bank Transfer | Supported |
Refund Policy(PromptPay, WechatPay, LinePay, Shopeepay, TrueMoney) :
- Refunds are supported only if the customer’s mobile number is provided to Tazapay.
- Refunds will be processed to the Account associated with the given mobile number.
- If the account linked to the mobile number differs from the one used for the initial payment, any misplaced funds cannot be retrieved.
This list is subject to change, and we recommend checking back for updates.